Goldtel Solutions - Johannesburg Main IPT(Main routing) - Down – Incident details

All systems operational

Johannesburg Main IPT(Main routing) - Down

Resolved
Partial outage
Started 6 months agoLasted about 4 hours

Affected

Internet Access

Partial outage from 11:30 AM to 3:34 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Update
    Update

    We are continuing to work on a fix for this incident.We are currently still busy with vendor in order to get this matter resolved.

  • Update
    Update

    We are continuing to work on a fix for this incident.I will provide more details information on this matter once its received.

  • Update
    Update

    This matter has escalated further and in constant communication with the vendors in order to get this matter resolved.

  • Identified
    Identified

    We are currently experiencing an issue affecting a primary route in the Johannesburg region. Please be assured that this matter has been reported and escalated. We are actively engaging with the relevant vendor to resolve the issue as quickly as possible.

    We appreciate your patience and understanding as we work to restore normal service. Further updates will be shared as they become available.